2022 Mid-Year Conference Sessions
Exhibitor Set-Up
Wednesday, June 22nd 3:00pm - 5:00pm
Location
Exhibit Hall
Summary
Exhibitors are able to access the exhibit hall and set up their booth. Booths must be set up by 5:00pm for Welcome Reception and Exhibitor Networking.
Exhibitor Booths Available! Email iacc@commercialcollector.com for details.
Wednesday Registration
Wednesday, June 22nd 3:00pm-6:00pm
Location
Registration Desk
Summary
Registration is open for attendees to check-in and address any questions.
Welcome Reception & Exhibitor Networking
Wednesday, June 22nd 5:00pm- 6:00pm
Location
Exhibit Hall
Summary
Start our Mid-Year Conference off right with dinner and drinks while gathering together and meet our exhibitors throughout the night.
Sponsorship available! Email iacc@commercialcollector.com for details.
Thursday Registration
Thursday, June 23rd 7:00am - 9:00am
Location
Registration Desk
Summary
The registration desk is open for attendees to check-in and address any questions.
Exhibitor Set-Up
Thursday, June 23rd 7:00am - 8:00am
Location
Exhibit Hall
Summary
Exhibitor Booths Available! Email iacc@commercialcollector.com for details.
Continental Breakfast & Exhibitor Networking
Thursday, June 23rd 8:00am - 9:00am
Location
Exhibit Hall
Summary
Enjoy breakfast and the opportunity to meet the exhibitors.
Sponsorsored by Commercial Law League of America, TellerLevit & Silvertrust, P.C., CRF Solutions and Windham AMS Division.
Welcome Announcements
Thursday, June 23rd 9:00am - 9:15am
Location
Joliet, 3rd Floor
Summary
Kicking off the day with a message from our president, Brad Lohner and executive director, Jessica Hartmann.
Hot Consumer Law Issues Affecting Debt Collection
Thursday, June 23rd 9:15am - 10:15am
Location
Joliet, 3rd Floor
Speakers
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Manny Newburger - Barron & Newburger, P.C.
Manny Newburger leads the Consumer Financial Services Law Practice Group at Barron & Newburger, P.C. A frequent author and speaker on the FDCPA and other consumer protection laws, Mr. Newburger is known internationally for his expertise in consumer and commercial law, consulting on FDCPA, FCRA, and TCPA compliance across the globe and defending of individual and class consumer litigation and regulatory matters across the United States. His practice focuses on litigation, litigation management and strategy, regulatory defense, and compliance, and he serves as a settlement negotiator in complex cases. Mr. Newburger has consulted to collection industry members throughout the U.S., India, the Philippines, and Canada, and his clients include financial institutions, debt buyers, law firms, and collection agencies.
A Fellow of the American College of Consumer Financial Services Lawyers, Mr. Newburger has taught consumer protection law at the University of Texas School of Law since 1999. He has appeared as amicus curiae counsel in a number of high-profile cases affecting the collection industry, and was recognized by Collections & Credit Risk magazine in 2009 as an “Industry Champion.” From 2005 to the present he has been designated as a Texas Super Lawyer by Thomson Reuters, and he is board-certified as a specialist in consumer and commercial law by the Texas Board of Legal Specialization.
Mr. Newburger is a member of the National Creditors’ Bar Association and the American Bar Association. He is a past Chair of the Commercial Law League of America’s Fair Debt Collection Practices Act Committee, a past Chair of the State Bar of Texas’ Consumer and Commercial Law Section, and a past Chair of the Texas Board of Legal Specialization Exam and advisory commissions on board certification in consumer and commercial law. The Texas Supreme Court has appointed him to multiple task forces charged with writing foreclosure rules in Texas, and he served on the editorial committee for the State Bar’s Texas Collection Manual – Third Edition.
Mr. Newburger is licensed to practice in Texas, Colorado, Massachusetts, and Wisconsin and is admitted to practice before the United States Supreme Court, the United States Courts of Appeals for the First through Eleventh and D.C. Circuits, and federal district courts in Texas, Colorado, Connecticut, D.C., Illinois, Indiana, Maryland, Michigan, Missouri, Nebraska, Oklahoma, Pennsylvania, Tennessee, and Wisconsin.
Summary
Join Manny Newburger as he provides an overview of current consumer law issues affecting commercial debt collection, from hot FDCPA issues to credit reporting, call recording, and litigation strategy.
Sponsor & Exhibitor Showcase
Thursday, June 23rd 10:15am - 10:30am
Location
Joliet, 3rd Floor
Summary
Hear from our sponsor and exhibitors.
Morning Break & Networking with Exhibitors
Thursday, June 23rd 10:30am - 10:45am
Location
Exhibit Hall
Summary
Take a break for refreshments and hear from our exhibitors and sponsors.
Sponsored By CLLA Commercial Agency Certification Program.
International Laws and Modern Day Updates
Thursday, June 23rd 10:45am - 11:45am
Location
Joliet, 3rd Floor
Speakers
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Erwin Falkner - CEO, VYNTO GmbH & Co. KG
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Jassim Darwish - Managing Director, Epic Credit Recoveries
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Jordan Charness - Senior Partner, Charness Charness & Charness
Listed in Canadian Who’s Who, he has been practicing law since 1985. Now senior partner of one of Canada’s oldest law firms, Charness Charness and Charness LLP founded by his grandfather in 1925. The firm is proud to be a creditors rights law firm that specializes in recovering both secured and unsecured debt. Based in Quebec, the firm provides legal services right across Canada and employs lawyers licensed to practice in every province in the country.
He has experience on the boards of several institutions and currently is serving as a Member of the Board of the Shriners Hospital for Children where he is vice chair of Finance.
He has just been appointed to the Board of Directors of the Receivable Management Association of Canada where he will chair the intergovernmental relations committee acting as a liaison between the Canadian credit industry and provincial and federal governments.
Often called upon to speak to small and large groups, Mr. Charness explains the law in a way that you can understand. His method was perfected during more than 18 years of giving legal advice live on a weekly basis on Montreal’s top radio stations. He was on air legal analyst appearing live at the anchor desk of both CBC and CTV television. For 21 years he wrote a weekly column in The Montreal Gazette, Canada’s oldest daily newspaper and is the author of hundreds of published articles and a bestselling book.
He is also a pilot of his Piper Warrior, Motorcyclist, Boater and Sports Car enthusiast driving a Corvette Grand Sport when Montreal weather allows!
Summary
Navigating the debt collection practices of foreign countries can be overwhelming for businesses and individuals hear from select international members whose significant expertise in foreign laws and procedures, along with resourceful legal strategies makes international debt collection easy to understand in the world of collections!
Exhibitor & Sponsor Showcase
Thursday, June 23rd 11:45am - 12:00pm
Location
Joliet, 3rd Floor
Lunch Break
Thursday, June 23rd 12:00pm - 1:30pm
Location
Exhibit Hall
Summary
Grab some lunch in the exhbit hall.
Sponsorship available! Email iacc@commercialcollector.com for details.
Commercial Collections Labor Market Analysis
Thursday, June 23rd 1:30pm - 2:30pm
Location
Joliet, 3rd Floor
Speakers
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John Myers - CRCP, Caine & Weiner
John has over 20 years of management experience in the credit and collections industry with his specialties including team development and nurturing, account flow management and business process improvement.
His experience with nearly all aspects of distressed consumer and commercial debt collections, including a wide variety of debt types, make him a valuable member of the Caine & Weiner Operations team.
Summary
Hear from agencies, associates and a local recruiter on the retainment and retrenchment practices of the collection labor market and discuss the economics of why people leave their jobs in the current job market.
Latest Leadership Trends in 2022
Thursday, June 23rd 2:30pm - 3:30pm
Location
Joliet, 3rd Floor
Speakers
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Amy L. Pona - Gurstel Law Frim
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Angela Olson - BARR Credit Services
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Patrick Kilburn - Lloyd & McDaniel, P.L.C.
Summary
Between building the right culture for remote teams, developing a change mindest with your team and investing in your employee wellbeing emerging leaders in the industry are staying current with the latest trends in 2022 leadership. Learn what you can take back to your staff to build a better team!
Adjourn for the Day
Thursday, June 23rd 3:30pm
Special Event: Pete's Dueling Piano Bar
Thursday, June 23rd 4:30pm - 7:00pm
Location
421 E 6th St, Austin, TX 78701
Summary
(Included in your registration fee. Guest ticekts for an additional fee available.)
Join us at Pete's Dueling Piano Bar for our Thursday night special event from 4:30-7:00pm! Pete's Dueling Piano Bar in Austin is born and raised in Texas and is a sing-along, clap-along, drink-along and have-one-helluva-good-time spot.
Continental Breakfast & Exhibitor Networking
Friday, June 24th 8:00am - 8:45am
Location
Exhibit Hall
Summary
Enjoy breakfast and the opportunity to make last minute connections with our exhibitors!
Sponsored by CRF Solutions.
A Taxing State of Affairs
Friday, June 24th 8:45am - 9:45am
Location
Joliet, 3rd Floor
Speakers
Morning Break & Networking with Exhibitors
Friday, June 24th 9:45am - 10:00am
Location
Exhibit Hall
Hot Topics of Commercial Collections in 2022
Friday, June 24th 10:00am - 11:00am
Location
Joliet, 3rd Floor
Speakers
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Randy Frazee - Cheif Executive Officer, BARR Credit Services
As CEO, Randy Frazee focuses on leadership, strategic planning, and continuing company growth. Before leading BARR Credit Services, Randy held the role of Vice President of Sales before venturing into business ownership.
Summary
Have specific training questions, compliance concerns or need legislation clarification? Submit your hot topic or best idea and join the discussion amongst your peers during one of the members favorite sessions! Follow the link below to submit your topics, https://acaintl.wufoo.com/forms/hot-topics-of-commercial-collections-in-2022/
Keynote Speaker: Head First! A Crash Course in Positivity
Friday, June 24th 11:00am - 12:00pm
Location
Joliet, 3rd Floor
Speakers
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Steve H. Lawton
Lawton holds bachelor’s and master’s degrees in mechanical engineering from Texas A&M University, as well as an MBA from St. Edward’s University. He has spoken at large corporations like Dell, Accenture and VMware, has been featured on KVUE news, has been a guest lecturer at the University of Texas and Texas A&M University, and has been featured as a TEDx speaker.
In his spare time, Lawton volunteers for youth lacrosse. He has been a coach and has served president of the Westwood High School men’s and women’s lacrosse clubs in Austin, Texas.
Lawton and his wife of 26 years, Deanna have two teenage children and they have grown quite fond of them.
Summary
His experience changed his life, his story will change yours. After a life-threatening ski accident, doctors weren't sure Steve H. Lawton would survive. But because of his attitude, his helmet, a message from God and a rubber chicken named Henrietta, Lawton not only survived, but recovered nearly completely and lives to share his tale and the wonders of positivity.
Through his unique experiences, Lawton has molded his messages and insights about how to create a positive mindset, lead with positivity and achieve better outcomes for individuals and organizations. He uses his 27 years of business experience in roles
from an engineer in the astronaut office at NASA to an executive at Dell to help leaders to perform better and companies to achieve better results. The lessons apply in personal situations as well, no matter what kind of challenges you face.
Adjourn for the Day
Friday, June 24th 12:00pm
Location
Joliet, 3rd Floor
Exhibitor Teardown
Friday, June 24th 12:00pm - 1:00pm
Location
Exhibit Hall
